Terms & Conditions
This JustCONNECT site is owned and operated by Handsfree Group Ltd.
Our registered address is: Handsfree Group Ltd, 6 Lumsdale Road, Cobra Court, Trafford Park, Stretford, Manchester, M32 0UT
Company registered number is 05519584
VAT registration number: 834 5512 33
Your privacy on the Internet is of the utmost importance to us. At Handsfree Group Ltd, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
We accept payment by all major credit and debit cards (MasterCard, UK Maestro, Visa, Visa Debit / Delta, Visa Electron).
When you place a credit/debit card order online we are responsible for the transaction and we follow strict security procedures. We are registered under the Data Protection Act.
Credit card payments will appear as Handsfree Group Ltd on your statement.
Handsfree Group Ltd operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.
All credit and debit card details are entered on a secured page and they are transferred using up to 256-bit SSL Encryption technology. We use Sage Pay to collect/process transaction information’ and provide link to our security policy at www.sagepay.com/security_policy
We give users options wherever necessary and practical. Such choices include:
- Opting not to register to receive our electronic newsletters
- Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users
All prices quoted include VAT at 20% Cart Items. Customers located outside the EC can purchase goods without Value Added Tax. Please email email@example.com for a tax free quotation
For information on our shipping methods go to the Shipping and returns page.
Returns & Refunds
For information on returning a product purchased from our store go to the Shipping and returns page
Any delay or failure in the performance by either Party hereunder shall be excused if and to the extent caused by the occurrence of a Force Majeure.
Force Majeure shall mean a cause or event that is not reasonably foreseeable or otherwise caused by or under the control of the Party claiming Force Majeure, including acts of God, fires, floods, explosions, riots, wars, hurricane, sabotage terrorism, vandalism. accident, restraint of government, governmental acts, injunctions, labor strikes, other than those of The Just Brand Ltd or its suppliers, that prevent The Just Brand Ltd from furnishing the materials or equipment, and other like events that are beyond the reasonable anticipation and control of the Party affected thereby, despite such Party's reasonable efforts to prevent, avoid, delay, or mitigate the effect of such acts, events or occurrences, and which events or the effects thereof are not attributable to a Party's failure to perform its obligations.
Handsfree Group Ltd. provide a 12 month warranty, from the day of installation, for all supply & fit JustCONNECT digital radio products purchased in the JustCONNECT Store. If any part of your JustCONNECT kit or installation proves to be faulty, contact us by email (firstname.lastname@example.org). We will then make arrangements for your product to be tested and repaired or replaced accordingly.
There is a warranty call out charge of £60 including VAT. Should we find any damage to the products (kit and antenna) that have been installed into the vehicle we will replace these parts and you will be charged in accordance with the current website price, at the time of our service call.
No parts must be removed from the vehicle unless done so by one of our authorised engineers. Please do not try to make any repairs or modifications, as this will invalidate your warranty. No parts can be returned to Handsfree Group without a returns authorisation number (see returns and refunds).
We work hard to ensure our website is as accurate as possible, however we cannot guarantee and be held responsible for any claim resulting from the accuracy of the information supplied. Pictures of products are for illustration only. Product specifications may change without prior notice.
There is a £35 administration fee if you cancel or reschedule your JustFITTED installation with less than 24 hours notice, or if you are not in when our engineer arrives at the agreed time that we arranged. We will take this over the phone with you, when we make your booking, however it will be fully refunded on the day of installation.